SYLLABUS
BUS 350: PRINCIPLES OF MARKETING
COURSE
DESCRIPTION
Marketing
is an essential role of every business organization and marketing activities
must be performed, to some extent, for the survival of every business
organization. As an essential function,
marketing activities provide four utilities for the consumer: time, place, and
possession.(1) These activities are
performed by organizations – both traditional and nontraditional – and are
aimed at creating satisfying exchange relationships for individuals and
organizations. Marketing activities, coordinated and referred to as marketing
strategy, is typically delineated across four areas, called the marketing
mix. The marketing mix defines tactics
in the areas of product, price, promotion, and distribution decisions.
This
course is designed to be an introduction to the board concept of marketing mix
for the future manager. Management
students will progress through the topics of generic functions of business, the
environment of business, market planning, information, and segmentation,
consumer behavior, marketing ethics, and marketing strategy. In addition, students will be discuss the
concept of marketing “experiences” for consumers.(2)
1.
Some
theorist argue that marketing activities provide “form utility”, this is more
appropriately categorized as a production function. We discuss this in the first class.
2.
Pine,
B., and Gilmore, J. (1998). Welcome to
the Experience Economy. Harvard Business Review. July-August, 1998.
COURSE OBJECTIVES:
Students
should be able to:
1.
Articulate
the essential functions of business, but more especially the role of marketing
activities for the firm.
2.
Demonstrate
and understanding of the environment of business.
3.
Demonstrate
an understanding, identify, and apply the concept of the marketing mix:
product, pricing, promotions, and distribution tactics of the firm.
4.
Demonstrate
a basic understanding of consumer behavior.
5.
Apply
the concepts of marketing strategy to analyze a business case scenario, and provide recommendations for the
firm.
6.
Apply
the knowledge of a firm’s operational strategy to the marketing mix concepts,
and deduce its impact to the community at large.
COURSE TEXT:
Boone, L.,
and Kurtz, D.
Supplementry
Materials:
Cameruius,
J. Wal-Mart Stores, Inc. Northwestern
Pine, B.,
and Gilmore, J. Welcome to the
Experience Economy. Harvard Business Review.
Port,
M. How competitive Forces Shape
Strategy. Harvard Business Review.
COURSE
EXPECTATIONS:
1.
Students
are expected to come to class. You need
to discuss any situations that are impacting your attendance – as they arise –
and in advance. There is no make-up for exams and quizzes, and no late
assignments accepted.
2.
Students
are expected to be prepared for class.
You need to read the material designated for the day and be ready to
participate in the order of business for the day.
3.
Students
are expected to do and submit their own work.
Be sure to cite any thing that is not your original thought!
4.
Students
are expected to demonstrate professionalism and integrity.
COURSE
EVALUATION:
Performance
in this course will be measured using the following key activities:
1.
Exams. There will be three exams that will cover major
concepts in the course. The formats for
exams can include items that are multiple-choice, true/false, and a short
answer question (any combination). Exams
will account for 30% of your final course grade.
2.
Case
Study. There is a business case assigned for this course. Cases will require you to review information
about a company, identify salient issues about its operation and describe its
marketing strategy. In addition, analysis requires the student to make
recommendations about courses of action fro the firm. While there is no expected response for this
activity, your analysis and findings should come from your course text, course
readings, and information that you have researched about the firm. You will be provided additional information
about this assignment in class. It
should be typed, at least 1 ˝ line space, at least 5 pages, and properly
cited. It accounts for 25% of your final
grade.
3.
Position
Brief. Students will prepare a 5-7 page
position brief on an issue that relates to a company’s marketing strategy, but
more specifically to the concepts of marketing environment and social
responsibility. There is no expected
response for this assignment. It should
be typed, at least 1 ˝ line space, and
cited, if appropriate. The position
brief accounts for 15% of your final grade.
4.
Article
Summary. Students will prepare a 1-2
page summary of two assigned readings in the course. The summary should identify the reading,
identify 3-5 five main points in the reading, and finally describe what impact
it has on businesses. The article
summaries, jointly, account for 20% of your final grade.
5.
Instructor’s
Assessment. In the business world, your
supervisor gives you a performance evaluation, which determines tenure,
promotion, raises etc. This is sometimes
(more times than not), a subjective assessment.
I reserve 10% of your final course grade for my assessment of your
performance this semester. This will be
measured by attendance, punctuality, preparation, attentiveness,
professionalism, etc.